Privacy Policy

Last updated: 18 October 2026

This policy explains how Sporting Foot and Ankle ("we", "us") collects and uses your personal information when you visit sportingfootandankle.com, book a course, respond to one of our adverts or get in touch with us. Sporting Foot and Ankle is run by Jason Laird and Paul Fisher, and we are the controller of your personal information under UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. What we collect

Booking details: your name, email address, phone number and any information you give in the booking form. Payments are processed by our payment provider; we do not see or store your full card details.
Enquiries: your name, email address, and anything you tell us through our contact form, by email or on WhatsApp.
Advert sign-ups: if you fill in one of our Facebook or Instagram lead forms, we receive your name, email address, phone or WhatsApp number, and your answers to the questions on the form (for example, your profession and whether you have done CPD courses before).
Website usage: information about how you use our site, such as pages visited, device and browser type, and how you arrived at the site. This is collected through cookies (see section 5).

2. How we use it, and our lawful basis

To take and manage your booking, send joining information and issue your certificate of attendance. Lawful basis: performance of a contract.
To reply to your enquiry or advert sign-up and tell you about the course dates you asked about. Lawful basis: legitimate interests (responding to people who have contacted us).
To send you news about future course dates. Lawful basis: your consent, or for past attendees our legitimate interests (similar services). You can opt out at any time using the unsubscribe link or by emailing us.
To understand how our website and adverts perform and improve them. Lawful basis: your consent, given through the cookie banner.
To keep financial records and meet our legal obligations. Lawful basis: legal obligation.

3. Who we share it with

We only share your information with service providers who help us run the business, and only as needed:

Wix.com (website hosting, bookings, forms and emails)
Our payment provider (to process course payments)
Meta Platforms (Facebook and Instagram lead forms, adverts and the Meta Pixel)
Google (Google Analytics and Google Ads)
Make.com (to pass advert sign-ups securely into our booking system)
WhatsApp (if you choose to message us there)

For courses run with partner organisations outside the UK (for example in Denmark or the Netherlands), you book directly with that partner and their own privacy policy applies to your booking.

We never sell your personal information.

4. International transfers

Some of these providers store or process data outside the UK, including in the United States. Where this happens, the transfer is protected by the UK's adequacy regulations or by standard contractual clauses approved for use in the UK.

5. Cookies

We use essential cookies to make the site work, and, only if you agree, analytics and marketing cookies from Google and Meta to measure visits and the performance of our adverts. You can accept or reject non-essential cookies in the cookie banner and change your choice at any time from the cookie settings link at the bottom of the site.

6. How long we keep it

Booking and payment records: 6 years after the course, for accounting and tax purposes.
Enquiries and advert sign-ups that don't lead to a booking: up to 2 years after our last contact with you.
Marketing preferences: until you unsubscribe.

7. Your rights

You have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to ask for a copy in a portable format, and to withdraw consent at any time. To use any of these rights, email sportingfootandankle@gmail.com. We will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first, so please contact us.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.